Welcome to Roxy Cloth Store! These Terms and Conditions outline the rules and regulations for using our website (www.roxyclothstore.com) and purchasing our beach-inspired, urban-chic fashion items.

By accessing this website and making a purchase, you accept these terms in full. If you disagree with any part of these terms, please do not use our website.

1. General Information

Roxy Cloth Store is an online retailer specializing in casual, beach-ready fashion including dresses, skirts, shorts, swimsuits, t-shirts, and tops. Our store is operated from:

2321 West Virginia Avenue,
Albany, US 12203

2. User Obligations and Responsibilities

As a user of our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order
  • Use the website only for lawful purposes
  • Not attempt to gain unauthorized access to our systems or other users’ accounts
  • Be responsible for maintaining the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Comply with all applicable laws and regulations regarding online conduct and content

3. Product and Service Description

We take pride in offering high-quality, beach-inspired fashion items. Our products include:

  • Dresses & Skirts
  • Shorts
  • Swimsuits
  • T-Shirts
  • Tops

While we strive for accuracy in product descriptions and images, please note:

  • Colors may vary slightly due to monitor settings
  • Product dimensions are approximate
  • Items are subject to availability

Swimwear Specific Conditions

Due to hygiene reasons:

  • All swimwear purchases are final sale once the hygiene seal is removed
  • Returns are only accepted if the item is defective and the hygiene seal remains intact

4. Order and Payment Terms

Order Process

When you place an order:

  • You will receive an order confirmation email
  • We process orders within 1-2 business days (excluding weekends and holidays)
  • You’ll receive tracking information once your order ships

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Shipping Information

We offer two shipping options:

  • Standard Shipping ($12.95): Delivered via DHL or FedEx within 10-15 business days after shipment
  • Free Shipping: Available on orders over $50, delivered via EMS within 15-25 business days after shipment

Note: Delivery times may vary depending on location and customs processing for international orders.

5. Returns and Refunds

Return Policy

We want you to love your Roxy Cloth Store purchases! Our return policy includes:

  • 15-day return window from receipt of order
  • Items must be unworn, unwashed, and in original condition with tags attached
  • Proof of purchase required
  • Customer responsible for return shipping costs unless the return is due to our error

Refund Process

  • Refunds processed within 5-7 business days after we receive and inspect the returned item
  • Original shipping fees are non-refundable
  • For free shipping orders, $12.95 will be deducted from your refund

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Roxy Cloth Store and protected by intellectual property laws. You may not:

  • Reproduce, duplicate, copy, or resell any part of our website or products
  • Use our content for commercial purposes without our express written permission
  • Use any data mining, robots, or similar data gathering tools on our website

7. Limitation of Liability

Roxy Cloth Store shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from your use of the website or products
  • Delays or failures in performance caused by circumstances beyond our reasonable control
  • Any errors or omissions in website content
  • Customs fees or import taxes for international orders

8. Privacy Policy

Your privacy is important to us. Please refer to our separate Privacy Policy for information on how we collect, use, and protect your personal data.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New York, USA. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of New York.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the website after changes constitutes acceptance of the modified terms.

11. Contact Information

For questions about these Terms and Conditions, please contact us:

Email: [email protected]
Postal Address: 2321 West Virginia Avenue, Albany, US 12203

Thank you for choosing Roxy Cloth Store for your fashion needs!