Privacy Policy

Welcome to Roxy Cloth Store (“we”, “us”, or “our”). We’re committed to protecting your privacy while helping you find that perfect beach-ready outfit or urban-chic top. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.roxyclothstore.com.

1. Information We Collect

To provide our seamless shopping experience, we collect:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through PCI-DSS compliant systems), and phone number.
• Browsing Data: We collect information about your interactions with our dresses, swimsuits, tops and other products, including pages visited and items viewed.
• Device Information: We may collect data about the device you use to access our store, including IP address, browser type, and operating system.
• Communication Data: When you contact our customer service team, we keep records of those communications.

2. How We Use Your Information

Your information helps us create that effortless shopping experience we’re known for:

• Process your orders for our stylish clothing and swimwear collections
• Provide customer support and respond to your inquiries
• Improve our website and product offerings based on your preferences
• Send you updates about your order and (if you opt-in) our latest fashion collections
• Prevent fraud and enhance the security of our payment systems
• Comply with legal obligations and protect our rights

3. Sharing of Your Information

We value your trust and only share information when necessary:

• Service Providers: We work with trusted partners for payment processing (like PayPal and card networks), shipping, and marketing – all held to strict confidentiality agreements.
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset.

We never sell your personal information to third parties.

4. Data Storage and Security

We protect your beachwear and casual fashion purchases with the same care we take in securing your data:

• All transactions are protected by 256-bit SSL encryption
• Payment details are processed through PCI-DSS compliant systems – we never store full card numbers on our servers
• Regular security audits ensure your data remains protected
• Data is stored on secure servers with limited access

While we implement these robust measures, no internet transmission is 100% secure. We encourage you to use strong passwords and protect your login information.

5. Your Rights and Choices

You have control over your information:

• Access & Correction: You can review and update your account information by logging into your profile.
• Marketing Communications: You can opt-out of promotional emails by clicking the unsubscribe link in any email.
• Account Deletion: You may request deletion of your account by contacting us, subject to legal retention requirements.
• Data Portability: Upon request, we’ll provide your data in a commonly used format.

For any privacy-related requests, please contact us at [email protected].

6. Cookies and Tracking Technologies

To make your shopping experience as comfortable as our clothing, we use:

• Essential Cookies: Necessary for site functionality, like remembering items in your cart as you browse our dresses and tops.
• Performance Cookies: Help us understand how customers use our site so we can improve it.
• Marketing Cookies: Allow us to show you relevant products (you can opt-out of these).

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect certain features of our store.

7. International Data Transfers

As we serve customers worldwide (excluding some Asian countries and remote areas), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our stylish collections are designed for adults. We don’t knowingly collect information from children under 16. If we become aware of such collection, we’ll take steps to delete it.

9. Changes to This Policy

We may update this policy to reflect changes in our practices. The “Last Updated” date at the top indicates when revisions were made. We encourage you to review this policy periodically.