At Roxy Cloth Store, we understand that our stylish, comfortable clothing should reach you as effortlessly as it fits into your dynamic lifestyle. Whether you’re preparing for a beach getaway or refreshing your urban wardrobe, we’ve designed our shipping options to match your needs for convenience and reliability.

Our Shipping Promise

We’re committed to getting your carefully selected pieces to you quickly and safely. All orders are processed within 1-2 business days (excluding weekends and holidays) from our warehouse in Albany, NY. Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your package’s journey to your doorstep.

Shipping Options

Choose the delivery method that best suits your timeline and budget:

Standard Shipping

  • Delivery Time: 10-15 business days after dispatch
  • Carrier: DHL or FedEx
  • Cost: $12.95 USD
  • Best for: When you need your beach-ready styles or casual essentials within a predictable timeframe

Free Shipping

  • Delivery Time: 15-25 business days after dispatch
  • Carrier: EMS
  • Cost: FREE on orders over $50 USD
  • Best for: Budget-conscious shoppers planning ahead for seasonal wardrobe updates

Please note: We currently ship worldwide, with the exception of some Asian countries and remote areas. During peak seasons (like summer swimwear launches or holiday periods), processing times may extend slightly due to high order volumes.

Tracking Your Order

We know you’re excited to receive your new Roxy styles! Once your order ships, you’ll receive an email with tracking information. You can:

  • Track your package directly through the carrier’s website using your tracking number
  • Check your order status by logging into your Roxy Cloth Store account
  • Contact our customer service team if you have any questions about your delivery

International Shipping Details

For our global community of style-savvy women, please be aware:

  • Customs duties and import taxes are not included in your order total and may be due upon delivery
  • Delivery estimates may vary slightly based on your country’s customs processing
  • We recommend checking your country’s import regulations before ordering

Easy Returns Policy

If something isn’t quite right, you have 15 days from the delivery date to initiate a return. Please see our Returns Policy for complete details on how to return items for exchange or refund.

Need Help With Your Order?

Our customer service team is happy to assist with any shipping questions:

  • Email: [email protected]
  • Business Hours: Monday-Friday, 9AM-5PM EST
  • Physical Address: 2321 West Virginia Avenue, Albany, US 12203

We appreciate you choosing Roxy Cloth Store for your casualwear essentials. Happy shopping!